Shipping & Delivery

Shipping Policy

Last updated: 02/09/2024

At Timo Market, we strive to provide fast and reliable shipping to ensure that your shopping experience with us is as seamless as possible. Below you will find information about our shipping process and delivery times.

1. Order Processing Time

All orders are processed within a maximum of 3 business days. Processing time includes preparing your items for shipping and packaging your order. Please note that orders are not processed or shipped on weekends or holidays.

2. Shipping Time

Once your order has been processed, it will be shipped and delivered within 10 business days. Delivery times may vary depending on your location and the shipping method selected at checkout.

  • Standard Shipping: Delivery within 10 business days after your order has been processed.
  • Expedited Shipping: Delivery times for expedited shipping options will be provided at checkout, based on your location.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order and the destination. The cost of shipping will be displayed at checkout before you complete your purchase.

4. Order Tracking

After your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order through our website or the carrier’s website. Please allow 24-48 hours for the tracking information to become available.

5. International Shipping

Currently, we offer shipping to worldwide. Please note that international shipping rates and delivery times vary based on the destination. Customers are responsible for any customs fees or import taxes that may apply in their country.

6. Delays and Issues

While we strive to ensure timely delivery, there may be occasions where delivery times are extended due to unforeseen circumstances such as weather conditions, customs delays, or other factors beyond our control. If you experience any delays or issues with your order, please contact our customer service team at our email for assistance.

7. Contact Information

If you have any questions about our shipping policy, please contact us:

Timo Market s.p.a